AppNomu SalesQ - Service Alert: Email Sending & SMTP Save Failure – Incident details

All systems operational

Service Alert: Email Sending & SMTP Save Failure

Resolved
Degraded performance
Started about 1 year agoLasted about 14 hours

Affected

Mobile App and Web App Portal

Degraded performance from 8:12 AM to 10:33 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We’re currently experiencing a general failure affecting email sending and SMTP save operations, caused by an AJAX-related error. Our engineering team is actively investigating the issue and working diligently to restore full functionality.

    We understand the importance of these services and sincerely apologize for the inconvenience. The incident will be resolved as soon as possible, and we’ll keep you updated on progress.

    Thank you for your patience and continued support.

    — The Team